Emerging Technologies: Shaping the Future of Customer Service

With everything from artificial intelligence to cloud computing rapidly transforming the business landscape, we explore how emerging technologies can help companies interact with customers, improve their services and gain insight into trends and habits. The increasing adoption of digital technologies is transforming the way consumers interact with companies. From ordering food at the touch of…

Follow the Leader: Brooke Tully

Brooke Tully, an Australian who moved to Dublin just over 18 months ago to launch BikeExchange Ireland, speaks about her Journey so far. The venture is part of a wider group that began with the wildly successful BikeExchange Australia, which launched a decade ago. Together with BikeExchange UK, of which Tully is also CEO, the…